10DLC, Toll Free, and Short Codes
Prompt.io™ has you covered no matter which method of texting you choose. Prompt.io offers fully registered peer-to-peer texting via 10DLC as well as texting via toll free and short code.
Compare SMS TYPES
| Type | Best use cases | Send speed | Volume | Deliverability | Delivery receipt | Set up time | Costs |
|---|---|---|---|---|---|---|---|
| Short Code A2P | P2P Texting, Political Campaigns, Small/Med PACs and Unions, Business | 4-25+/second based on brand and use case | Potentially some daily limits to T-mobile | Great | Carrier | From a few days up to a week depending on use case | Minimal registration fees, moderate per-message fees |
| 10DLC | Large Nonprofit, National/Large Elections | 3-100+/second | Unlimited | Better | Handset | 1-10 days depending on use case | No registration fees, moderate per-message fees |
| Toll Free | Large Nonprofits/Unions, Commercial Marketing | 100+/second | Unlimited | Best | Handset | 8-12 Weeks | High set up cost, short code leasing fees - $500/month, low per-message fees, moderate carrier passthrough fees |
Choose the right channel type that works for your organization.
10DLC Advantages
Proper registration and use of 10DLC has many advantages over unregistered texting.
Enhanced Deliverability
Most of our customers are seeing 95%+ delivery for registered texts -- significantly higher than unregistered traffic.
Carrier Interventions
When deliverability issues arise, we are able to work directly with Campaign Registry and the carriers directly to resolve them.
Reduced Network Access Fees
In most cases, registered traffic is charged a lower per-segment network access fee compared to unregistered traffic.